null

- DOWNLOAD HELP & HOW TO... -

1000'S OF CUSTOMERS HAVE BEEN DOWNLOADING OUR IMAGES AND FILES FOR 12 YEARS. WE HAVE VERY FEW TECHNICAL ISSUES WITH OUR DOWNLOADS, BUT IF YOU DO HAVE AN ISSUE WE GUARANTEE THE ANSWER IS INCLUDED IN THE BUTTONS BELOW SO PLEASE SEARCH HERE FOR YOUR ANSWER SO THAT YOU CAN RESOLVE IT QUICKLY. IF YOU CAN'T FIND THE ANSWER YOU'RE LOOKING FOR (IT WILL BE HERE!) FEEL FREE TO CONTACT US BY EMAIL AND WE WILL RESPOND AS QUICKLY AS POSSIBLE. PLEASE REMEMBER WE MAY BE IN A DIFFERENT TIME ZONE SO ALLOW 24 HOURS FOR A REPLY. 
When you complete payment an email is automatically sent to you, containing your download link.  Check your spam/junk folder.  
2. Check the email address you used to pay for the order - the email will be sent to that email. Check it has not gone to your Paypal email instead of your regular email.
3. Login to your account on the website. Go to MY ORDERS and you will find your order history with all your download links. 
If your order is not listed & you paid, 99.9% of the time this means your Paypal email defaulted to the order at checkout and you opened and ordered under a new account using that address. Login using that email to retrieve the order. 
We are unable to move orders between accounts for Tax and Legal reasons so if you can't access that account ask for a new password. If you can't access that email address please contact us so we can resolve it for you.









Q:  DO I NEED AN EXPENSIVE PRINTER TO USE A DOWNLOAD?
A: NO! Use a good quality paper/card with your standard printer ink. The quality of your print depends on the quality of the image you download to start with - therefore we provide you with THE highest quality image so we know our bit is done correctly. You should not have to print on BEST or PHOTO quality with our images, if you do, you're just wasting ink, but your paper is the biggest waste of ink if you don't use the right one. We recommend using our ULTIMAGE GRAPHIC paper - it's specifically made for printing images at home.
Q: WHAT TYPE OF COMPUTER DO I NEED TO USE DOWNLOADS?
Any type of computer will do - and most modern devices/phones too!  
MAC - use the Preview app to print and resize. To manipulate images more in depth use PAGES.
WINDOWS PC - use the Windows Print app to print & resize. Use MS Word for easy manipulation or use a free version of Word. 
OTHER DEVICES - we can't offer full support as there are so many but most phones & tablets will allow you to use and print and even manipulate images - they are just the same as a photo, so any device which lets you use photos should enable you to use a download. If in doubt just GOOGLE 'device' can I use a downloaded image/print a downloaded image and you'll get your answer.
Q: CAN I USE DOWNLOADS WITH MY KINDLE FIRE?
Q: ABSOLUTELY! CLICK THE BUTTON BELOW FOR MORE INFORMATION

 

helpass-copy.pngtechnical-help.png

Here's what our customers say about us...

Lily Ladybird collection

OH MY GOODNESS! I just purchased the new updated Ladybug Ladybird Big Kahuna collections. I just want to say THANK YOU!!!!! for that index. This is exactly what I needed!!!! Your effort is greatly appreciated! Again THANK YOU!!!! THANK YOU!!!!!!!!!!

Jennifer - 26/4/23

Balloon Autumn Fall Fox - printable stamp craft card making digital stamp download

First Time Using a Digital Stamp - Fun & Easy!
I just finished a product using this Balloon Autumn Fall Fox and it turned out absolutely adorable! This was my first time using a digital stamp and it was super fun and easy! I had no trouble printing and using the image. It was also fairly easy to [...]

Shanna - 05/11/23

Hello Funky Flowers Stamp & Stencil collection

Great stamps and stencil collection.Great quality from Polkadoodles as usual. Very neat concept to use stamp sets and then the stencils to overlay the image to help with blending colours on the image! Very useful.

Suzanne 29/09/23

Winnie Clear Stamp - Chocolate Time

This is a really great stamp,it's good quality and stamps out nicely.

Joanne 10/04/23

Gnome-tastic collection

5 Absolutely stunning collection of the cutest gnomes ever. Great for colouring in any medium and so versatile. Highly recommended

Aileen

STAMP SOUP - Garden Surprise

I have had so much fun with this set of stamps. As always the possibilities are endless....

Barbara 01/05/22