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Download error issues

My download is black/blank/there is nothing there?

Your file is not blank or black.

We supply highest quality .PNG images which have a clear background. This means you could overlay one image on top of another to merge them without having to remove the white background which you get on a .JPEG image. PNG images are also better quality than a JPEG. WE DO NOT SUPPLY JPEGS.

Because you have an image that is black on a clear background (e.g a sentiment/greeting) you are simply seeing the black background of your computer showing through. If this happens it is usually because you are using the Windows Photo Viewer which has a black background. There is no way you can change this. BUT, you can download & install the previous Windows app instead which has a light background. We cannot provide technical support on this, but you can find all the help you need here:

OLD WINDOWS PHOTO VIEWER 

 

I can't open images/error code 1004/no file association/there is no program/app associated with that file type (and similar messages)

After Windows or Adobe updates defaults can change.

Please follow these instructions here: MORE HELP ON THIS ISSUE

 

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Lily Ladybird collection

OH MY GOODNESS! I just purchased the new updated Ladybug Ladybird Big Kahuna collections. I just want to say THANK YOU!!!!! for that index. This is exactly what I needed!!!! Your effort is greatly appreciated! Again THANK YOU!!!! THANK YOU!!!!!!!!!!

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Balloon Autumn Fall Fox - printable stamp craft card making digital stamp download

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Shanna - 05/11/23

Your characters are modern and cheerful. 

They are not overly sweet like you often see. But not too much of an ironical style either. I love them very much. I'm just wondering whether I'd rather buy a digital pack or clear stamps.

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