Ordering Downloads is super easy with Polkadoodles!
Once your order has been paid for and completed the checkout process your downloads will appear in
Located at the top of the page on the website. Go into MY ORDERS and all your orders will be listed, click on the most recent and your DOWNLOAD LINK wil be listed.
IF YOU ORDER DOWNLOADS AND PHYSICAL PRODUCTS TOGETHER ON THE SAME ORDER.....
YOUR DOWNLOADS WILL NOT BE RELEASED UNTIL AFTER YOUR ORDER HAS SHIPPED, WHICH WILL RESULT IN A DELAY. TO GET AROUND THIS WE ALWAYS SUGGEST THAT YOU ORDER DOWNLOADS SEPARATELY.
UNFORTUNATELY THIS IS SOMETHING WE CANNOT CHANGE SO IF YOU NEED THEM URGENTLY PLEASE ENSURE YOU DO THIS!
Our downloads are FOR LIFE and will not expire so if for some reason you lose them or need to download again you will still have access to them through your Account.
We have a full Angel Policy which is very generous please see this under the FAQ section of the website for an in-depth explanation of what is covered.
Many people are confused about Copyright and what it is: It is actually very simple:
Remember - if you buy a copy/postcard/print/photograph of a Van Gogh you do not OWN the original painting, nor does the person you bought it from unless it is the original artist. The Artist always owns the original and any other copy is simply a licensed copy of that original - this is called Intellectual Property and the Artist will always own the rights to that Property unless they specifically enter into a contract with you and transfer those rights of ownership to you. To reproduce an Artist's work in any way requires permission by the Artist and anything which is reproduced, shared or distributed in any way is a counterfeit/forgery. This applies not only to art, but also to photography, books and products of all kinds, whether that copy/counterfeit/forgery is traded for cash or not. It has nothing to do with money, it is about trading, reproducing and protecting the Artist's original work - the Intellectual Property Rights of the Artist which are protected worldwide.
Imagine how you would feel if you drew a simple doodle on a handmade card and then someone else made a copy of it and shared it on social media or with their friends. They then share it on their social media and their friends. Now 100 people have shared it and you no longer have control who uses it and who shares it and now people are selling it for profit when they did not think of the idea or draw it. Then a business comes along, sees it, assumes it's a free image (by the way even free images online still belong to the Artist) and decides they can sell it in their stores and all of a sudden they are making and selling a million copies of YOUR card and you get nothing whilst they make millions - they literally stole the food off your table and from your family.
Hopefully this explains in simple terms the importance of copyright and helping to protect the Artist's work : )